teamviewer mac connects to a black screen

High security: TeamViewer utilizes RSA 2048 public/private key exchange, AES (256 bit) session encryption end to end, random passwords for one-time access, optional two-factor authentication, and access controls via trusted devices as well as black- and whitelists. High performance: Intelligent connection routing and bandwidth usage for real time screen sharing even under bad network conditions. No configuration required: Works instantly behind any firewall and proxy.

* Multi Platform: *Support for Windows, Mac, Linux, Android, iOS, Chrome, and Blackberry.įeature rich: Use all TeamViewer features including multi-monitor support, file transfer, chat, VoIP, video, customer management, setting policies, whiteboard, session recording, 24/7 access and many more. Once the customer goes online, he will appear in your TeamViewer service queue and you can instantly connect with a single click to his device For more information about using TeamViewer within Zendesk and a free trial please visit: With TeamViewer you can easily create a remote support session directly from your ticket in Zendesk to Windows, Mac, Linux and mobile devices Simply insert the created link into the ticket and send it to your customer. Another clue: the Navidia driver was updated three days ago, about the time I recall the 'black screen' problem recurring.Teamviewer is the No.1 solution for remote support and desktop sharing regarding market share with over 1.5 billion installations worldwide, 20 million connected devices at any given time and translations in more than 30 languages. I discovered that Teamviewer was not assigned to either video adapter! So, I assigned it to the integrated adapter, rebooted the machine and now the W7 desktop can connect to the W7 laptop. Applications can be assigned to run on one or the other video adapter. It them occurred to me that the W7 laptop has both an integrated video chip plus a Navidia video card (for high performance). Potential SOLUTION: One of the many threads on this subject suggested that the video display on the remote PC might be the problem.

I tried reinstalling v13, and installing v12 on both machines.no joy.

Interestingly, the reverse W7 laptop connected to the W7 desktop just fine. This connection would preiodically fail, and nothing I could do would restore the connection. I had the issues on only one machine combo.a W7 desktop connecting to a W7 laptop. I 'believe' I have resolved my 'black screen' problem.

Teamviewer mac connects to a black screen